News

17 March 2020 News

COVID-19, Challenge Accepted!

DM 365 TEAM:

As we monitor and learn more about the COVID-19, we want to be transparent about what we're doing as a company to protect our customers and employees.

First, we make sure our employees can effectively work from the office and remotely from home. Our entire IT infrastructure is hosted in qualified data centers. It is successfully protected with secured data backup.

We are available online 24/7 for all colleagues and customers. We have employees with medical background monitoring colleagues' well-being. Everyone is offered a face mask, antiseptic spray and air purifying machine. Our office building is of a standalone type. Common staff facilities are regularly decontaminated and supplied with disposable sanitary tools.

We enforced a policy to restrict staying on premises with even slight signs of cold. We are following guidelines and recommendations of WHO and federal health organizations.

Accordingly, we cancelled participation in all public events and limited non-essential trips scheduled for the next two months.

OUR VALUED CUSTOMERS:

We kindly remind you that our EDC & IWRS platform is a SaaS solution, which is securely accessible anytime, anywhere. 

A set of analytical reports and widgets gives you full real-time control over your study, even when you work off-site.


In MainEDC we implemented the remote monitoring functionality so that Investigators and Study Personnel can work independently but interact closely.  


MainEDC supports the Risk Based Monitoring approach. You can make a temporary  decision to reduce the number or frequency of site monitoring visits. 


The system monitors everything and notifies you by email immediately. 

The safety of our customers and employees is extremely important for us. We will continue monitoring the COVID-19 situation and updating our policies as the need arises.

In the meantime, we are here for you, ready to help! Please let us know if we can be of any assistance.

Please stay safe!

Yours,
Data Management 365 team

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